Cancellation policy

Subscriptions and autoship

When you select a subscription purchase option, you choose recurring orders at the delivery frequency shown on the product page. Review the selected frequency and price before placing your order.

Changing or canceling future orders

You may modify, skip, or cancel future subscription orders before the next billing date. Use Subscription management in your customer account, or contact support@naturehb.com for help.

Orders already processed or shipped

Once a subscription order has been processed or shipped, the same all-sales-final terms as a one-time purchase apply. Our return and refund policy explains exceptions and the process for damaged, defective, incorrect, or missing orders.