Terms of service

Terms of Service — Nature HB

Effective Date: [Insert Date]
Website: naturehb.com
Business Name: Nature HB
Address: PO Box 2759, Westerville, OH 43031

1. Overview

These Terms of Service (“Terms”) govern your use of the Nature HB website and online store. By accessing or purchasing from our website, you agree to these Terms and our Privacy Policy.

2. Online Store Use

You may not use our site or products for any unlawful purpose.
You agree not to interfere with the website, attempt unauthorized access, or use automated tools (bots, scrapers) without permission.

We may refuse service to anyone for conduct that violates these Terms.

3. Product Information

Nature HB offers small-batch, artisan-crafted personal care and home care products.
Product descriptions, images, and ingredient listings are provided as accurately as possible.
We may update product details or pricing at any time without notice.

4. Orders & Payment

By placing an order, you agree to:

  • Provide accurate billing and shipping information

  • Pay all charges associated with your order

We reserve the right to limit or cancel orders, including:

  • Orders placed with incorrect info

  • Orders flagged by fraud detection systems

  • Bulk purchases not intended for personal use

All prices are listed in U.S. dollars.

5. Shipping

We ship using trusted carriers. Shipping times are estimates and may vary.
Once the package has been transferred to the carrier, delivery timing is out of our control.

You are responsible for providing a correct, deliverable shipping address.

6. Returns, Refunds & Cancellations

All returns and refunds follow our Refund Policy, which is incorporated into these Terms.
All sales are final unless an item arrives damaged, defective, or incorrect.

Orders cannot be canceled once they enter processing or ship.

7. Subscriptions & Autoship (Future Feature)

When subscriptions/autoship become available:

  • You authorize recurring charges to the payment method on file

  • You may modify, skip, or cancel before the next billing date

  • Processed or shipped subscription orders follow the same final-sale rules

If your payment method fails, we may retry the charge or suspend your subscription until updated payment is provided.

8. Third-Party Services

Our store uses third-party providers for:

  • Payments

  • Fulfillment and shipping

  • Email marketing

  • Analytics (including Google Analytics)

  • Advertising (including Facebook and Instagram)

Third-party providers may have their own policies that apply when using their services.

9. User Accounts

If you create an account:

  • You are responsible for maintaining confidentiality of your login information

  • You agree to keep your account details accurate

  • We may suspend or close accounts at our discretion

10. Intellectual Property

All content on our site—including text, product descriptions, logos, images, graphics, and trademarks—is the property of Nature HB.
You may not copy, reproduce, or distribute our content without written permission.

11. Limitation of Liability

Nature HB is not liable for:

  • Delays or failures outside our control

  • Allergic reactions or sensitivities to ingredients

  • Misuse of products

  • Losses caused by incorrect shipping addresses

To the fullest extent permitted by law, our liability is limited to the amount you paid for the order.

12. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

Any dispute must be resolved in Ohio courts or through agreed-upon arbitration.

13. Changes to Terms

We may update these Terms occasionally.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

14. Contact Us

Questions about these Terms can be sent to:

Nature HB
PO Box 2759
Westerville, OH 43031
support@naturehb.com